Effective Date: 07/01/25
At Bay Area Supplies LLC, we prioritize customer satisfaction and the quality of our products. Please read our Return Policy carefully before making a purchase.
1. All Sales Are Final
We do not accept returns or offer refunds for any products purchased through our website, www.bayareasupplies.com, or directly from our store, unless the product is damaged during delivery.
2. Damaged Products
If you receive a product that is damaged upon delivery, please contact us immediately. To initiate a claim:
- Timeframe: Notify us within 48 hours of receiving your order.
- Contact Information: Email us at bayareasupplies@gmail.com or call (341) 252-9445.
- Required Documentation: Provide photographic evidence of the damage and include your order number.
Upon verification, we will assess the situation and, at our discretion, offer a replacement or a refund. Please note that products must be unused and in their original packaging to be eligible for a replacement or refund.
3. In-Store Purchases
For products purchased directly from our store location:
Policy: All sales are final.
Exceptions: Returns are only accepted if the product is damaged at the time of purchase.
Proof of Purchase: A valid receipt or proof of purchase is required for any claims.
4. Exceptions
This policy does not affect your statutory rights. In certain jurisdictions, consumer protection laws may entitle you to a refund or exchange under specific circumstances. Please consult your local laws for more information.
5. Contact Us
If you have any questions or concerns about our Return Policy, please contact us at:
📧 Email: bayareasupplies@gmail.com
📞 Phone: (341) 252-9445
📍 Address: 2465 American Ave, Hayward, CA 94545